CUSTOMER SUCCESS

FULL-TIME Customer Success Specialist

We are looking for candidates who thrive in a fast paced startup environment, get things done and are obsessed with delighting customers.

OPEN POSITIONS

Start finding ways to use data to solve important problems.

OPENINGS AT DATACUBES

Customer Success Specialist

Location: Schaumburg, IL

Full-time

Responsible for:

  • Maintaining a sincere commitment to our customers, by providing the best possible quality in all tasks performed contributing to the betterment of our company
  • Regularly interacting with customers by answering questions, resolving issues, and collecting feedback
  • Utilize data entry for obtaining information, and in some cases, responsible for the entry and maintenance of files, spreadsheets or various management reports
  • Opportunity to stretch into account management responsibilities for up-selling new products to existing customers

What we are looking for:

  • Experience working directly with customers delivering excellent service with a customer centered mindset
  • Willingness and eager to learn new technology and acquire new skills
  • Excellent written and oral communication skills
  • Intermediate proficiency in Microsoft excel
  • Strongly prefer prior insurance experience with ability to understand and support loss form, schedule of values, Accord output with customers
  • Prior experience as underwriting assistant a big plus
  • Prior experience in account management or sales role a big plus

Why you should apply:

  • Opportunity to work with talented individuals that are passionate about solving complex problems with data science
  • Competitive pay with full benefits packages
APPLY FOR THIS POSITION

OPENINGS AT DATACUBES

Join our Team and Help Change the way Insurance Companies Do Business.

Open PTO Policy.

Health Coverage.

Flexible Work Hours.

Choose Your Equipment.

Holiday Party.

Happy Hours.